Privacy Policy

Overview

Leak Detection Portland (“we,” “us,” or “our”) operates this website to provide information about our leak detection services in the Portland, Oregon metro area. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We take your privacy seriously and do not sell or rent your personal information to third parties.

Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.

Information you provide: When you contact us by phone, email, or any contact form on this site, we may collect your name, phone number, email address, property address, and a description of the issue you are experiencing.

Information collected automatically: Like most websites, our site may collect standard technical data including your IP address, browser type, referring page, pages visited, and the date and time of your visit. This is collected through standard web server logs and, if enabled, analytics tools such as Google Analytics.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule service appointments
• Communicate with you about your inspection, written report, or follow-up questions
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not use your contact information for unsolicited marketing, and we do not share it with third parties except as described below.

Information Sharing

We do not sell, trade, or rent your personal information to anyone. We may share information only in the following limited circumstances:

• Service providers: We may use third-party tools (such as scheduling or email software) that process data on our behalf. These providers are contractually bound to use your data only to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Business transfers: If our business is sold or transferred, your information may be part of that transfer. We will notify you if this occurs.

Cookies and Tracking

Our website may use cookies — small text files stored in your browser — to improve site functionality and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function as intended if you do. If we use Google Analytics or similar tools, those services may set their own cookies subject to their own privacy policies.

Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

Your Rights

You may contact us at any time to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to any legal retention requirements)
• Opt out of any future communications from us

Oregon residents may have additional rights under Oregon state privacy law. We will respond to any such request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site after a change constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: